Glad you got it working! :emotion-21: Thanks for posting back. I cannot rmemeber the version that it does work with. The Mozilla and Internet Explorer login feautes may not work with the newer versions. If memory serves me correctly, right click on the icon near the clock, then look for check for updates.ĭigitalPersona is no longer supported, to the version for login and what you can get working is all. If you know a quick fix for that as well I'd appreciate it, but if not I'm sure I can figure it out with some research). Only problem is it's not recognizing Mozilla Firefox websites that have logon pages (I had this problem before and I think it has something to do with an add-on. Also my AVG trial ended the other day so perhaps its firewall was preventing it earlier? I'm not really sure, but it works now. I did notice that it said during the installation something about an update. We cant all be Facebook.whats your biggest IT mistake Question.
#Digitalpersona problem driver#
this time it did! I don't know what the difference was this time, but that driver in the link finally worked. I have three of these Digital Persona 4500s that I cant find the current Windows. Rick- I had tried that before, but it did not work. The issue occurs on HP computers on which HP ProtectTools Security Manager is installed and in which Security Manager includes Digital Personas Biometric.
If anyone can help I'd really appreciate it again. Reinstalled the driver for Biometrics according to Dell Support website Uninstalled DigitalPersona completely and reinstalled it
#Digitalpersona problem drivers#
He may have deleted certain drivers in the Device Manager. But after testing to see if it was something with the driver, the DigitalPersona stopped working. The problem turned out to be a hardware issue so they sent someone over to replace the webcam and it worked fine. The problem began when a Dell Technician did a Dell Connect and played around with drivers while trying to fix a problem I was having with my webcam.
#Digitalpersona problem 64 Bit#
I believe it is a 64 bit operating system (that's what it says under My Computer properties). I have a Dell Studio 17 that came with Windows Vista, but I upgraded to Windows 7 (DigitalPersona still worked after this). My Biometrics works and I can log into Windows with my fingerprint, but DigitalPersona won't work, which also means I can't use my fingerprint to log into websites using the software.
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